The implementation of the CPA over the past 9 years has revealed certain challenges and gaps in the regulatory framework. The DTIC is evaluating the provisions of the Act and considering necessary changes that need to be made.
To evaluate this process of legislative review, the Department of Trade, Industry and Competition (DTIC) commissioned a Regulatory Impact Assessment (RIA) of selected sections of the Consumer Protection Act (CPA). The objective was to assess whether regulatory interventions are required in selected sections (including timeshare) of the CPA and to inform the Department of the options considered to address any challenges and gaps.
As part of the process of collecting evidence, interviews were held with key stakeholders including VOASA. The interview focussed on the timeshare industry and the proposals that had been made by the in the NCC’s public enquiry report. The regulatory options were also evaluated to assess the costs and benefits thereof.